Here you will find answers to many common questions.
Net Orbit
- Network Supervision Tool
Which
versions of Windows is Net Orbit compatible with?
The program is compatible with any 433mhz or greater
PC running Windows 98 / 98SE / ME / XP / 2000
/ 2003 / NT.
Does
Net Orbit work on my network type? The software works with any standard TCP/IP Windows® based Network which can be wired or wireless. It is not compatible with thinclients. If you don't know what a thinclient is then you likely don't have them.
Does
Net Orbit need to be installed onto every PC in
my network?
It is not required to install the software on
all computers in your network. You install the
Admin Application to your PC. Then the Client
Application is installed to each PC you want to
monitor. The other non-monitored PC's in your
network do not interact with Net Orbit in any
way.
Are
my other software programs compatible with this
software?
No matter which firewall software you use, it
will not be a problem with Net Orbit. If it blocks
the connection we can guide you through creating
an exclusion in your firewall which will allow
it to go through. Other software such as anti-virus
and anti-spyware are not currently known to detect
Net Orbit in any way, unlike competitors.
Will
users know they are being monitored by the program?
The Client Application installs without user notification.
However this is for the benefit of the admin to
install remotely without user interaction. The
program is not a stealth program due to the fact
that it is actually multiple tools. The Client
PC will display a Net Orbit tray icon which gives
the user access to the included chat program and
file manager. No mention of monitoring is made
within the tray icon interface. It is your responsibility
to notify your employees they are being monitored.
Does
the software show in Add/Remove Programs list?
Yes, unless you choose to remove it from the list
with special instructions we provide.
How
does the network installation process work?
The admin creates a basic login script which executes
the Client Application installer file on the PC's
they want to install to. Once all PC's have performed
the install the login script is removed. Full
instructions are included with the download.
What
do I do after the installation process is complete?
First, you should add the connections from Connection
> New Connection. After you have added the
connections you can select them by clicking some
or all. Then click Window and choose how many
screens you want to view at once. Then to view
the screens, click Play. Then go to a window and
right-click inside and choose the PC you want
in each window.
After
installation I can not connect to a PC to view
it.
If you can't connect to some or all PCs then a
firewall is probably blocking the connection.
Net Orbit bypasses the Windows XP firewall. However
if you have another firewall it might be blocking
the port you selected. You can add an exception
for that port in your firewall to allow the port
and file to use the port. If you are unsure how
to do this then please tell us which firewall
you are using and we will help.
After
installation I get an error regarding an ocx file.
Net Orbit requires the Visual Basic Runtime files
which is a free download from Microsoft. It provides
OCX files essential for any software created in
Visual Basic, such as Net Orbit. Most systems
already have these files. If you get an ocx error
then download the VB runtime installer.
Help,
I can't get the program to function on my network.
We are here to help. We can almost definitely
get the program functioning on your network as
long as it meets the requirements described on
this page. Customers and trial users can contact
our Live Chat on any page or leave us a message.
We respond to all requests within 24 hours but
most are answered much sooner.
We have been using your product since August and love it. We have an employee who we are monitoring and would like to include some hard copies in her file for when we fire her."
Which
versions of Windows is Net Orbit compatible with?
